UPDATED INFORMATION - PLEASE READ! 

Congratulations on your winning bid. Cook County appreciates your participation in our auction. Listed below are the instructions for payment and pick-up.

 Payment

PayMac, a third-party payment processing company, receives and processes ALL payments for Cook County. Cook County is not responsible for maintaining the privacy and confidentiality of any payment information provided to PayMac, LLC.  Further, the Cook County shall be not liable for any damages resulting from any security breach or misuse of Buyer's account information.

Payment may only be made online by credit card, or by wire transfer. NO CASH, CHECKS, OR MONEY ORDERS WILL BE ACCEPTED!

If you choose to pay with a credit card, please follow the instructions below.  The credit card limit per transaction is $4,000.00. For payments larger than this amount, follow the instructions listed under Wire Transfers.

Sales Tax

Applicable sales tax will be added to the amount due unless the buyer has provided a valid tax-exempt certificate to Public Surplus prior to payment. If you need assistance with tax exemptions, please contact us via Chat using the website.

Sales Tax Exemption Requests:

If you feel that you are able to prove that you are exempt from paying taxes, please use the chat function on the Public Surplus website. You will be able to work with the Public Surplus Buyer Team and be able to supply the proof of tax exemption documentation.

Partial Payments

There will be NO partial payments allowed for an auction. All auctions must be paid in full by the specified payment process. For example, you WILL NOT be able to pay partially for an auction by Credit Card and pay the remainder by another payment method, such as a wire transfer.

Credit Cards

Login to the Public Surplus site. Click on "My Stuff" and then click on "Past Bids". Click on the description of the auction and then click on "Pay Online" link located on the right hand side of the screen. Follow the steps to complete the transaction. A receipt will be emailed to you once the payment has cleared.

Wire Transfers

Automate wire transfer instructions

Listed below is the information you will need to complete a wire transfer to PayMac to pay for item(s) purchased on www.publicsurplus.com. In the Memo section you MUST put the auction number(s) (example: Auction# 654324) of the items you are remitting payment for first then your name (Not Company Name) or user ID, (Write the full name Auction and not Auc as Auc will cause the bank to hold the wire). Failure to do this can result in delaying the payment for these items or having the wire sent back to your bank.Please be sure you double check the amount of your payment before you send the wire transfer as the wrong amount will cause significant delay or the payment may be returned to your bank. If taxes are to be removed contact the selling agency to have this done before submitting payment. There may be additional charges from your financial institution to complete a wire transfer. You will be responsible for any and all charges related to wire transfers. Paymac will not be liable for these charges.

Wire requests are received Monday - Friday, 9 am - 5 pm. Your payment may take up to 48 business hours to post. Once your payment has been posted you will receive a receipt of your payment by email. This receipt must accompany you when you pick up your surplus items. The terms and conditions for pick-up apply even after payment. Please make sure you adhere to each agency's terms and conditions and pick up your items in a timely manner. If you have any additional questions or assistance with this process please contact us using the chat function.

International Wires or ACH Payments will not be accepted.

Buyer Wire Instructions:

Name of Account:

PayMac, Inc.

Routing Number:

124001545

Account number:

102908156

Company Information:

PayMac, Inc.

Mailing address:

2520 Saint Rose Parkway, Ste 214

Henderson, NV 89053

Bank Information:

Chase Bank;

1115 S 800 E;

Orem, UT 84097

Please follow them exactly to allow for prompt payment. Wire transfer can take up to 2 business days to be received and posted.  Do not attempt to pick-up your item until you have received notification that the wire transfer has been received.

 institution.

Pick-Up Procedures

1. You will be notified upon receipt of payment.  You may then contact the responsible party listed for the auction item and arrange for a mutually convenient pick-up time. Be sure to bring with you to the pick-up location (1) the "Notice of Award," (2) the "Paid Receipt" and (3) personal identification (such as a Driver's License) (4 THE SURPLUS EQUIPMENT PUBLIC AUCTION AFFIDAVIT (found on the auction listing.) You must present all four identification items at the scheduled pick-up, or the auction item(s) will not be released to you.

2. If you are picking up an item for someone else, you will need all of the items listed in #1 (photo copies are acceptable), plus a note from the designated "winning bidder" specifically naming you as authorized representative, along with your own identification. In addition, you must arrange for the winning bidder to send an e-mail from the winning bidder's e-mail address used for the auction stating that you are authorized to pick-up the item.

Removal

Buyer, or their agent must pick up the auction item(s) from the agency's premises no later than ten (10) business days after payment. If, after the 10^th day, the Buyer or their agent fails to pick up the item, the Buyer relinquishes possession of the item to the County and waives any and all claims of ownership of the item without further notice or communication from the County. Thereafter, the agency in possession of the item reserves the right (1) to retain all payments made by the Buyer; and (2) to dispose of the item through another auction or otherwise. Further, Buyer waives all claims profits by the County from the sale of the item.

.

All Purchasers must execute ONE (1) copy of the Surplus Equipment Public Auction Affidavit ("Affidavit").  The Affidavit must be signed by the winning registered User/bidder.  The completed Affidavit shall be emailed to:  ccauction@cookcountyil.gov.  Failure to submit a copy of the Affidavit approved by the Office of the Chief Procurement Officer within the specified time period may result in the Purchaser being unable to purchase Surplus Property in the future.

AWARDED BIDDERS will need to provide the following documentation VIA EMAIL-  PRIOR TO arriving at the Pickup Facility:

• Legible Copy of Current/Valid State Issued Photo Identification      ID (Name & Address) Must Match Public Surplus Registration Information - - NO EXCEPTIONS!
• Signed and Notarized Public Surplus Affidavit
• Valid Business/Dealer’s License (If bidding as a company or dealer, Business Name MUST be listed in your Public Surplus Registration Profile - - NO EXCEPTIONS

EMAIL DOCUMENTATION TO

ccauction@cookcountyil.gov  

Titles and Bills of Sale will be picked up when you go to retrieve your auctioned vehicle from the location mentioned in the Auction Details. 

Once documentation has been received, reviewed and approved, bidder will be notified via email or phone to set up an appointment to retrieve auctioned item.   

  For More Information please contact the

Cook County Office of the Chief Procurement Officer

312-603-5377 or via email a ccauction@cookcountyil.gov 

Thursday, November 24^th – Thanksgiving
Friday, November 25^th
Friday, December 23rd 
Monday, December 26th
Friday, December 30^th
Monday, January 2nd